PRIVACY POLICY

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What type of Information is Collected

We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.

 

How the Information is collected

When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.

 

Why do we collect personal Information

We collect such Non-personal and Personal Information for the following purposes:

1. To provide and operate the Services;

2. To provide our Users with ongoing customer assistance and technical support;

3. To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;

4. To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services;

5. To comply with any applicable laws and regulations.

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How do we store, use, share and disclose your site visitor’s personal information

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.

 

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

 

How do we communicate with site visitors

We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.

 

How do you use cookies and other tracking tools?

Manogna Counselling and Hypnotherapy Center, like many websites, uses cookies and tracking tools to improve user experience, personalize content, understand user behaviour, and potentially reach a wider audience through targeted advertising. Here's a breakdown of how they might be used:

Types of Cookies and Tracking Tools:

• Session Cookies:

  • Booking Appointments: A temporary cookie might store information while users schedule appointments online. This ensures details like date, time, and therapist preference are retained throughout the booking process.

  • Live Chat Support: If Manogna Counselling and Hypnotherapy Center offers live chat functionality, a session cookie might keep track of the conversation history during a chat session.

• Persistent Cookies:

  • User Preferences: A persistent cookie could remember a user's preferred language setting or text size for future visits, enhancing accessibility and user comfort.

  • Form Completion: Partially filled forms might be saved using a persistent cookie, allowing users to resume filling them out later without starting over.

• Analytics Cookies:

  • Website Traffic: Manogna Counselling and Hypnotherapy Center might use Google Analytics or a similar platform to track overall website traffic, understand user demographics (age, location), and see which pages are most visited. This data helps them optimize their website content and user experience.

  • Marketing Campaigns: They could use analytics to track the effectiveness of marketing campaigns, such as those promoting new therapy services. By seeing which online ads lead to website visits or appointment bookings, Manogna Counselling and Hypnotherapy Center can refine their marketing strategies.

• Tracking Pixels:

  • Social Media Integration: Manogna Counselling and Hypnotherapy Center social media pages might have tracking pixels embedded. These can track how users who see their social media posts interact with the website, such as clicking through to specific service pages.

  • Retargeting Ads: Manogna Counselling and Hypnotherapy Center might use retargeting pixels from advertising platforms. These pixels track users who visit their website but don't take a specific action (like booking an appointment). Retargeting allows Manogna Counselling and Hypnotherapy Center to show those users relevant ads on other websites they visit, potentially reminding them about the services offered.

Overall, Manogna Counselling and Hypnotherapy Center can leverage cookies and tracking tools responsibly to enhance user experience, improve their website, and reach potential clients seeking hypnotherapy and wellness services. It's important to strike a balance between gathering valuable user data for improvement and respecting user privacy.

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How can your site visitors withdraw their consent?

If you don’t want us to process your data anymore, please send us mail to: psychologistlatha@manognacounselling.com.

 

Privacy policy updates

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

 

Questions and your contact information

If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to send us mail to: psychologistlatha@manognacounselling.com.